Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag a new sweepstakes casino for us to look at? Here's how to reach the team behind mattjonesblog.com.
How to reach us
The best way to contact us is by email at [email protected]. We read every message and try to respond within a couple of business days, though it can take a little longer during busy periods.
When you write in, it helps to include the name of the operator you're asking about (for example, one of the sites we cover such as Crown Coins, SplashCoins, or McLuck), a brief description of the issue, and any screenshots if you're reporting something like a broken offer link or a change to eligible states.
What we can help with
- Corrections or updates to information on a specific sweepstakes casino review
- Questions about how the Gold Coins and Sweepstakes Coins model works on the platforms we cover
- Reports of a welcome offer, bonus amount, or state eligibility list that has changed since we last checked it
- General feedback on the site, including suggestions for new sweeps casinos to research
- Enquiries about advertising or commercial partnerships
What we can't do
We're not able to process redemptions, verify your identity, or resolve account issues on any sweepstakes casino site — those requests need to go directly to the operator's own support team, usually found in their app or through their help centre. We also can't offer legal or tax advice about sweepstakes promotions; if you have questions about how prize redemptions are taxed or whether a platform is available in your state, it's worth checking with a qualified professional or your state's official guidance, since rules vary and change over time.
If your question is about staying in control of your play, our Responsible Gambling page has resources worth reviewing first.
Before you write in about a specific offer
Welcome bonuses, coin packages, and free Sweepstakes Coins amounts are set by each operator and can change without notice. We do our best to keep the figures on our rankings current as of 2026, but if something on an operator's own site looks different from what we've listed, always trust the operator's live terms and reach out to us so we can double-check and update the page. The same goes for state availability — operators frequently adjust which states they serve, so it's worth confirming directly with the platform before you sign up.
Learn more about how we work
If you'd like more background on who writes and reviews this site, visit our About Us page. Our Terms and Conditions page covers how we use the information you send us and the rules that apply to using this site.
A quick note on what this site is (and isn't)
Social Casino is an independent comparison resource for sweepstakes and social casinos — platforms that use a promotional dual-currency model rather than traditional real-money wagering. We're not a customer support channel for any operator, a legal advisory service, or a payment processor. If you're contacting us hoping for help with an account, deposit, or redemption, we'd encourage you to go straight to the platform in question, since they're the only ones who can act on that. Our team is here for editorial questions: accuracy, feedback, and keeping the information on this site useful and current.